Frequently Asked Questions
Do you offer a warranty on your products?
Yes, all our products are covered by a 3-year warranty, which covers maintenance or replacement in the event of a manufacturing defect.
How can I benefit from the warranty?
If you encounter any manufacturing defect, you can contact our agent in your area or call our customer service center, and we will send a maintenance team or replace the product according to the warranty terms.
Where can I buy your original products?
We have authorized agents throughout Iraq. You can click on our agents to select the one closest to you.
Do you provide maintenance services after the warranty period?
Yes, we provide paid maintenance services after the warranty period.
How can I distinguish between an original and a fake Al Tahhan heater?
Please watch the video on how to differentiate between the original and imitation Al Tahhan heater.
If you do not find an answer to your question, you can always contact us through:
info@altahan.co
+964 7703978707